Shipping & Delivery Policy

We ship our wooden puzzles and toys across India from Chhatrapati Sambhajinagar, Maharashtra.

Shipping charges

  • Free delivery on orders of ₹699 and above.
  • Orders below ₹699: a flat ₹79 delivery charge.
  • The final charge is always shown at checkout before you pay.

Processing time

Orders are packed and dispatched within 1–2 working days (Monday to Saturday, excluding public holidays). You will receive a tracking link by email and WhatsApp once your order is shipped.

Delivery time

  • Maharashtra: usually 2–4 working days after dispatch
  • Rest of India: usually 4–7 working days after dispatch
  • Remote areas and the North-East may take a few extra days

These are estimates from our courier partners. Delays caused by weather, festivals or courier issues are outside our control, but we will always help you track your parcel.

Cash on Delivery (COD)

  • Cash on Delivery is available on most pin codes.
  • Every COD order is confirmed on WhatsApp from +91 95104 71091 before dispatch. Please reply to our message to confirm your order.
  • COD orders not confirmed within 24 hours may be cancelled.

Address and delivery attempts

  • Please enter your full address, landmark, pin code and an active phone number.
  • The courier will attempt delivery and may call you. If the parcel cannot be delivered after repeated attempts, it is returned to us.
  • To re-ship a returned parcel, the extra shipping cost may be charged.

Damaged or wrong item?

Please record an unboxing video and contact us within 48 hours of delivery. See our Return & Replacement Policy for details.

Need help with your delivery? WhatsApp us at +91 95104 71091 or write to kakde.saurabh@gmail.com.