TheWoodStudio (thewoodstudio.in) respects your privacy. This policy explains what information we collect, why we collect it and how we keep it safe.
Information we collect
- Order details: your name, delivery address, phone number and email address when you place an order.
- Payment details: payments are processed securely by our payment partners. We do not store your card, UPI or bank details.
- Website usage: basic information such as pages visited and device type, collected through cookies and analytics tools to improve our website.
- Messages: anything you send us by email or WhatsApp, such as questions or unboxing videos for replacement requests.
How we use your information
- To process, confirm, ship and deliver your orders
- To confirm Cash on Delivery orders and send order and tracking updates by WhatsApp, SMS or email
- To handle replacements, refunds and customer support
- To send offers and updates, only if you choose to receive them. You can opt out at any time.
- To show relevant ads on platforms such as Google, Facebook and Instagram
Who we share it with
We share only what is needed with trusted partners who help us run the store: our e-commerce platform (Shopify), payment gateways, courier and shipping partners, and messaging and advertising tools. We never sell your personal information.
Keeping your data safe
Your information is stored on secure systems. We keep order records for as long as needed for accounting, tax and legal requirements.
Your choices
You can ask us to access, correct or delete your personal information, or stop marketing messages, by writing to kakde.saurabh@gmail.com or messaging us on WhatsApp at +91 95104 71091.
Children's privacy
Our products are for children, but our website is meant for parents and adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact
TheWoodStudio
Bungalow 63, Honajinagar, Jatwada Road, Near Mahadev Mandir, Harsul
Chhatrapati Sambhajinagar, Maharashtra 431003
Email: kakde.saurabh@gmail.com
WhatsApp: +91 95104 71091